Today’s hotel VIP has new wants and needs. Now more than ever high-level guests are demanding free internet service including Katy Perry http://travel.usatoday.com/hotels/post/2011/05/katy-perry-wants-free-internet-in-her-five-star-hotels/171554/1?csp=34travel
(Thanks to Meeting Focus for pointing me to this article).
Top musicians such as Jack Johnson, Pearl Jam, Green Day, Sheryl Crow and The Roots are leading the way with environmental responsibility during their tours. I would bet their riders include free internet along with sustainable practices such as in-room recycling, local and organic food and energy efficient fixtures. As musicians lead, their fans will follow.
Is the hotel industry keeping up with the times to pamper valuable clients? How have your VIP requests changed in the past two years?